Shopping Policy

Most of items will ship out in 3-5 working days.

We ship all orders with tracking number, once shipped mostly European Countries are usually take 8-12 working days to arrive, US/CA/AU/New Zealand are usually take 8-15 working days to arrive, Brazil and other countries takes up to 15-45 working days, depending on the efficiency of your customs and local postal service.

Orders are processed Monday - Saturday , excluding some federal holidays.

If the package is returned due to the following problems, Shoeyl will only initiate a partial refund (60% of the articles value, exclude the shipping fee), thank you for your understanding.
1. The recipient's address is incomplete, wrong, relocated or rejected
2. The recipient is not at home, the recipient cannot be contacted, the phone is transferred to voicemail

Please be sure to check if your address is correct!